Telephone Bills
Posted date : Nov 7, 2017.
Dear Bird Talk:
I owe you a big thank you. Two years ago, AT&T was my long-distance server in Florida. They advertised 7cents a minute, and I was charged 70 a minute. I was obligated to pay more than $300.00 US, which I paid in installments.
Last year, CSA was urging your members to pay 7cents. I was annoyed 70 cents could happen to other members too. I phoned your number and you took up my case. Guess what? I was reimbursed a year later.
We must really make sure that AT&T really means 7cents and not 70 cents. Thank you.
Yours truly
R. Theft
Montreal
Response:
They mean 7cents and they deliver! We have had several complaints on pricing and most are a result of trying to resolve a problem by calling the general AT&T number.
This special deal is through a special AT&T division. To sign up, or fix a problem, simply call 1-800-4-SNOWBIRDS.
